Service Excellence

Always a popular category, the Service Excellence award is for family businesses of all sizes across all sectors, that can demonstrate how a clear focus on service has had a positive impact on both the business and its customers. Sponsored by Premier Community

What the judges want to see

  • Evidence of how an investment in service excellence has had a positive impact on both your business and your customers
  • How your service compares to the industry standard and how it helps you to differentiate
  • How the family values and the family members drive and support the commitment to service excellence within the business
  • How you evaluate and monitor service standards across the business
  • Your future plans for the business and how you will maintain a commitment to service excellence, and how family members will be involved
  • Your aspirations for the business and how current and future family generations will be involved

Enter Now!

Enter the 2024 Midlands Family Business Awards