}

Service Excellence

Always a popular category, the Service Excellence award is for family businesses that can demonstrate how a clear focus on service has had a positive impact on both the business and its customers.

Judges are looking for

  • Evidence of how an investment in service excellence has had a positive impact on both your business and your customers
  • How your service compares to the industry standard and how it helps you to differentiate
  • How the family values and the family members drive and support the commitment to service excellence within the business
  • How you evaluate and monitor service standards across the business
  • Your future plans for the business and how you will maintain a commitment to service excellence, and how family members will be involved


The 2019 Finalists have been announced!

Sign up for our mailing list below to receive all the Awards news and updates.