Welcome to the Midlands Family Business Awards

Sponsored by Stencil, the Service Excellence award is for family businesses that can demonstrate how a clear focus on service has contributed to their success:

  • Examples of how an investment in service excellence has had a positive impact on both your business and your customers.
  • How your service compares to the industry standard and how it helps you to differentiate.
  • How the family values and the family members driven the commitment to service excellence within the business
  • How you evaluate and monitor service standards across the business
  • Your future plans for the business and how you will maintain a commitment to service excellence, and how family members will be involved.

 

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